recently used somebody else's email client, mobile device or tablet to access your BT Email account?.But generally the place to look is 'Settings' or 'Tools'. You'll need to refer to your manufacturer's help for more guidance on how to do this.
If you sometimes use a mobile device, tablet or an email client (such as Microsoft Outlook or Mac Mail) to view your BT Email, it's important that whenever you change your password you update your password there as well. If we detect multiple failed log in attempts on your BT Email account, we'll lock it to protect you and will ask you to change your password to make it secure again. Most log in failures are because you've changed your password and forgotten to update all the devices and email programs you use to get your email.
